Trade Information

Trade Centre

Toy Traders has a unique concept, in which you can trade-in your new and used items for an in-store credit. With the in-store credit you can purchase new or used product. Traded-in items are checked over carefully to ensure safety and then they are thoroughly cleaned. These items have a 30 day warranty with receipt.

Trading Toys

Items may be brought to the Trade Centre Monday-Saturday: 10-5pm, located to the right of the main entrance. There is no appointment necessary and the average trade completion time is 5 to 30 minutes. While you browse the store, the Trade Staff will calculate a value based on the condition of the items (this includes cleanliness and completeness). Once a value has been calculated, you will receive an in-store credit in the form of Trader Bucks. Trader Bucks have no expiry date and are tax-free. Trader Bucks are fully transferrable and make for a great gift or charitable donation.

Trade Centre Hours

Monday-Saturday: 10am-5pm
Statutory Holidays: Closed

Trade Items We Do NOT Accept

The following list is meant to be a guide and is subject to change without notice. There are various factors as to why we cannot accept certain items: current demand, recalls, safety, cleanliness, completeness, and items that are problematic. We do not accept the following items:

Due to recent amendments to the Canada Motor Vehicle Safety Standards Act and the Canada Consumer Product Safety Act regulating carseat & car booster safety standards compliance, we are no longer able to accept or sell any used carseats or car booster seats. For more information on these standards revisions, visit http://www.tc.gc.ca/eng/roadsafety/safedrivers-childsafety-faq-1131.htm
BABY ITEMS
We Do NOT Accept:
Cribs
Bedding
Mattresses
Lamps
Clothing
Potties, diaper pails and diaper bags
Bath related items
Foam blocks
Fabric/plush toys and books
Infant car seats
Baby slings and Snuglis
Nursing pillows
Bottles and Breast Pumps
Teethers
Strollers
Metal or Plastic frame bassinets (some wood models OK)
Bumbo seats without the recall kit
Carseats & Car Boosters
Exceptions:
We do accept jogging strollers seasonally; please contact our Trade Centre for details
BOYS TOYS
We Do NOT Accept:
Hot Wheels/Matchbox track and sets
Electric trains and electric race car sets
Remote controlled toys
Rescue Heroes, vehicles, and accessories
Bakugan and accessories

GIRLS TOYS
We Do NOT Accept:
Items with magnetic accessories
MyScene, Bratz, Hannah Montana, Britney Spears and High School Musical dolls
Baby dolls
Fabric baby doll accessories
Barbies undressed
Exceptions:
We do accept plastic dolls and accessories for Fisher Price, Playskool, and Little Tikes. Please contact our Trade Centre for details

VIDEO GAMES
We Do NOT Accept:
Computer games and accessories
Interactive electronic games and devices that plug into the TV
Leap Pad and TAG systems
Video game consoles, controllers and accessories
Video Games for PlayStation, PS2 or XBOX
NHL, NBA, NFL, MLB video games for any system
Exceptions:
We do accept hand held game systems and games for Nintendo DS, Nintendo DSi and Leapster 2
We do accept PS3, XBOX 360 and Wii video games

OUTDOOR ITEMS
We Do NOT Accept:
Sports equipment and rollerblades
Large metal swing sets
Tents and tunnels
Ball pits
Inflatable items
Motorized Ride-on Toys
Large trampolines
Exceptions:
The following items are seasonal. Please contact our Trade Centre for details
Sleds
Pools
Sandboxes
Large plastic slides
Bicycles
Large plastic climbing gyms
MISCELLANEOUS
We Do NOT Accept:
Plush stuffed animals, puppets, and toys
Electronic animals with fabric covering
Foosball & air hockey tables
Zhu Zhu pets and accessories
Puzzle books and fabric books
Inflatable items
Bicycle helmets
Life Jackets
Telescopes and microscopes
POGS
Imaginetics
Magnetix
Clothing and costumes
Drum Sets
Cassettes and cassette players
VHS
Walkie Talkies
Microphones
Used craft, art and science sets
Nerf guns and water guns
Jigsaw puzzles
Fabric/plush covered ride-on toys
You-Build-It Tool Benches
Exceptions:
We do accept floor and wooden tray puzzles

Trader Bucks

Trader Bucks are a store credit for Toy Traders. They have no expiry date and are tax-free. Trader Bucks are fully transferrable and make for a great gift or charitable donation.

Return Policy on used items

All used items are fully warrantied and can be returned within 30 days with receipt. If used product is returned in original condition within 30 days, a full in-store credit is given. However if the item is defective or the item is returned within 48 hours, a full refund will be given based on original payment type.